Privacy policy
Last Updated: February 3, 2025
This Privacy Policy explains how Club de Fil ("Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from clubdefil.com ("Site"), or otherwise communicate with us in connection with the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a website visitor, or another individual whose information is collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take other steps as required by applicable laws.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as outlined below. The types of information we collect and use depend on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide, improve, or enhance the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you provide to us directly through the Services may include:
· Contact details, including your name, address, phone number, and e-mail address.
· Order information, including your name, billing address, shipping address, payment confirmation, e-mail address, and phone number.
· Account information, including your username, password, security questions, and other details used for account security.
· Customer support information, including messages you choose to send us via the Services.
Some features of the Services may require you to provide certain information directly. If you choose not to provide this information, you may be unable to use or access certain features.
Information We Collect About Your Use
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). We use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about your device, browser, network connection, IP address, and interactions with the Services.
Information We Obtain from Third Parties
Lastly, we may obtain information about you from third parties, such as:
· Companies like Shopify that support our Site and Services.
· Payment processors that collect your payment details (e.g., bank account, credit or debit card details, billing address) to process your orders and fulfill our contract with you.
· Third parties that use online tracking technologies, such as pixels and cookies, to collect information about your interactions with our Site and ads.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
· Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipments, handle returns, and notify you about transactions.
· Marketing and Advertising: To send you promotional messages, deliver advertisements, and tailor our Services to better suit your preferences.
· Security and Fraud Prevention: To detect, investigate, or address fraud, illegal activity, or security threats.
· Communications and Service Improvement: To provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For more details about the Cookies used in connection with Shopify, please see: https://www.shopify.com/legal/cookies. You may adjust your browser settings to remove or reject Cookies, but doing so may negatively impact your user experience.
How We Share Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate business purposes, including:
· Vendors and service providers that perform services on our behalf.
· Business and marketing partners who may use your information in accordance with their own privacy policies.
· Affiliates within our corporate group.
· As required to comply with legal obligations or protect our rights.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms that we do not control. We are not responsible for the privacy or security of information you provide on those sites.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no security system is foolproof. We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including:
· The right to access or receive details about the personal information we collect.
· The right to request deletion of your personal information.
· The right to correct inaccurate personal information.
· The right to request restrictions on processing.
· The right to withdraw consent where applicable.
· The right to opt out of marketing communications.
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us. You may also have the right to file a complaint with a data protection authority.
International Users
We may transfer, store, and process your personal information outside your country. Where applicable, we rely on standard contractual clauses or other recognized transfer mechanisms to protect your data.
Contact Information
If you have any questions about our privacy practices or wish to exercise your rights, please contact us at:
E-mail: helloclubdefil@gmail.com
Address: Alkent 2000 Mah. Yeditepe Cad. Büyükçekmece, No:41, Istanbul / TURKEY