Shipping policy
General Terms and Conditions
The following terms and conditions govern the payment and dispatch of our products.
We offer international shipping.
Shipping fees and applicable duties or taxes vary by destination.
Shipping charges for your order will be calculated and displayed at check-out.
Shipping Fees and Customs Regulations
Import duties, customs charges, and local taxes may apply. These costs are determined by the respective country's regulations and are the responsibility of the customer. We recommend checking your local customs policies to understand potential charges.
Please be aware that we are not responsible for any delays caused by customs authorities in your country. If a package is returned due to customs-related issues, we do not assume liability for any incurred fees.
International Shipping
Shipping fees vary depending on the actual weight/volumetric weight (CW) of the products. The table below provides information on the countries to which shipments are made and their respective charges. Once the address details are entered during checkout, the applicable shipping fee will be displayed.
Shipping is free for orders over 150 EUR.
|
Zone |
Countries |
Shipping Fee for Small Items |
Shipping Fee for Medium Items |
Shipping Fee for Big Items |
|
Zone 1 |
Albania, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Northern Cyprus, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Ukraine, Vatican City |
€ 7,00 |
€ 17,00 |
€ 27,00 |
|
Zone 2 |
Canada, Portugal, Spain, Switzerland, United Kingdom, United States of America |
€ 11,00 |
€ 23,00 |
€ 32,00 |
|
Zone 3 |
Argentina, Azerbaijan, Brazil, Hong Kong, Iraq, Japan, Kazakhstan, Mexico, People's Republic of China, Qatar, Singapore, South Korea, United Arab Emirates, Uzbekistan, Vietnam |
€ 22,00 |
€ 31,00 |
€ 36,00 |
Delivery Timeframes
Unless otherwise specified in the product descriptions, items will be dispatched within 5 business days. Once shipped, delivery to the recipient will be completed within 15 business days, depending on the destination country.
Please note that deliveries will not be made on weekends or public holidays.
For orders containing items with different delivery times, all items will be shipped together in a single delivery, unless an alternative arrangement has been made. In such cases, the delivery date for the entire order will correspond to the item with the longest delivery time. ,
Delays caused by customs procedures in the recipient's country are not our responsibility.
Accepted Payment Methods
· Credit Card Payment
· Virtual POS Payment via Iyzico
Additional Payment Information
For any inquiries, please contact us using the details provided in the Contact Information.
Please note that we are not responsible for incorrect shipping information provided at checkout. Refunds will not be issued for orders submitted with an incorrect address. Kindly ensure that all shipping details are accurate before finalizing your order. If an incorrect address is provided, any costs associated with reshipping will be the full responsibility of the customer.
Additionally, we are not liable for lost or stolen packages. Tracking information will always be provided.